Store Policy
Customer Care
At Anderson and Stone, we are dedicated to providing exceptional customer care to ensure your experience with us is seamless, enjoyable, and luxurious. Whether you are selecting a bottle for a quiet evening, a celebration, or a corporate event, our team is here to assist you every step of the way. We take pride in our carefully curated selection of premium wines, our attention to detail, and our commitment to excellence.
For any inquiries, assistance, or feedback, our customer care team is available to help. You can reach us via:
Email: info@andersonandstonewine.com (We aim to respond within 24 hours.)
We understand that purchasing wine online should be as effortless and personal as shopping in a boutique store. That’s why we have developed policies to address your concerns, from broken bottles to corked wines and subscription management. Our goal is to ensure every bottle arrives in perfect condition and meets your expectations.
We believe every sip of wine tells a story, and we’re honored to be part of yours. Thank you for choosing Anderson and Stone—we look forward to serving you with care and excellence.
Privacy Policy
Last updated November 17, 2024
This Privacy Notice for LSCA Limited (doing business as Anderson and Stone) ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
-
Visit our website at http://www.andersonandstonewine.com, or any website of ours that links to this Privacy Notice
-
Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@andersonandstonewine.com.
Terms of Service
Last updated November 16, 2024
AGREEMENT TO OUR LEGAL TERMS
We are LSCA Limited, doing business as Anderson and Stone ("Company," "we," "us," "our"), a company registered in Hong Kong at Room 2007, 20/F, 382 Lockhart Road, Wan Chai, Hong Kong.
We operate the website http://www.andersonandstonewine.com (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").
You can contact us by phone at +852 5364 1304, email at info@andersonandstonewine.com, or by mail to Room 2007, 20/F, 382 Lockhart Road, Wan Chai, Hong Kong.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and LSCA Limited, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.
The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.
We recommend that you print a copy of these Legal Terms for your records.